Global Customer Training
About Enabling Technologies Training
For our clients to maintain a competitive edge, maximize their productivity, and reduce their costs, they must effectively build and leverage employee skills. All Enabling Technologies clients and employees must be prepared for emerging technologies.
Empowered Through Education
Global Customer Training wants to put the power to have robust, flexible technology solutions in YOUR hands. We recognize that education needs vary from situation to situation. So, whether you are centralized or decentralized, technical or non-technical, GCT has a solution for you. Global Customer Training encompasses both formal classroom and online offerings to meet the needs of the customer base it serves.
Formal Classroom Training
Experienced Enabling Technologies instructors provide formal, instructor-led, training courses available on an open enrollment schedule. These classes provide hands-on training in a classroom environment with participants from different lending organizations. They provide first-hand instruction and opportunity for networking with your peers.
Click here to check out our class schedule.
Click here to see what courses are available.
Computer-Based Training Modules (CBTs)
Global Customer Training has developed top-of-the-line, web-based training on Enabling Technologies' LoanCenter products on three training tracks: users, strategists, and technical administrators. Their objectives are to provide you thorough, yet efficient educational programs that are available whenever and wherever you need them. Enabling Technologies' experienced developers collaborated with Enabling Technologies lending experts to create a web-based, adult education plan that has been a great success.
Imagine being able to register your various staff members for courses that are critical for their success, have them exposed to the best LoanCenter training available, and then have them take a comprehension check to measure their understanding. Consider having strategy reviews available at your fingertips as your business opportunities evolve. These are the benefits of Enabling Technologies Computer-Based Training.
Enabling Technologies Computer-Based Training opened for enrollment in June 2002 with the release of its first course, LoanCenter Consumer Data Entry 101. Since then, GCT has released many more courses, featuring an online interface illustrating best practices combined with a final exam.
Books Online
Enabling Technologies' Books Online is a training, search, and reference information resource tool that enables our clients to quickly and efficiently access current Enabling Technologies product documentation on how to set up and use Enabling Technologies' software products and services.
These online books are a compilation of our products' online help, organized by product module and for the entire product as a whole. Our Books Online enable clients to electronically search or print by topic any portion or all of the content.
Quick Reference Aids
Enabling Technologies' collection of Quick Reference Aids are of great use to our clients who need to quickly review some of the most common tasks or refresh their memory on keyboard shortcuts or quickly find a report. Best of all, this is available any time on our secure client-only portal site.
Database Resources
Enabling Technologies strives to break down all barriers for our clients so that they can use LoanCenter to its fullest potential, enforcing their credit policies as specifically as possible. This guide to the database gives our clients a map from which they can pull custom reports on any number of fields.
When our clients need to know which table a field is in, or what fields are in a certain table in the system, they can refer to the Data Dictionary, a searchable collection of the fields and tables in the system.
The Form & Worksheet Catalog takes it one step further. With this, our clients have access to screen shots and an map of what tables and fields the items on the screen link to; further enhancing their ability to track and report on the right information.