Communications
myAppro
Enabling Technologies maintains an open dialogue with its clients, and one way
we do that is through myAppro, a secure client portal with information geared
toward each person who logs into the site. Clients can go to myAppro to view
information on support cases, pending enhancements, and software releases along
with online documentation, Computer-based Training (CBT) sessions, and much more.
https://my.approsystems.com 
First Level Support (FLS)
Whenever you have any difficulty, the first people you talk to at Enabling Technologies are our highly trained FLS representatives. In fact, each FLS employee undergoes extensive training, the same training your system administrators receive and more. They are very capable and skilled employees ready to pleasantly, quickly, and efficiently help you find the answer you need.
InCyber Client Newsletter
For the latest about what's happening at Enabling Technologies and the industry, we offer the InCyber Client Newsletter. InCyber is emailed to our clients every two months and includes articles about current and future releases, including a TechTip article, exploring a new way to expand your use of the system in every issue.
Monthly User Group Calls
As part of our open dialogue with clients, we offer two monthly calls to communicate with our clients. These calls are held on lines, reserved by Equfiax, that include:
- LCC User Group | 2nd Wednesday of each month | 10:30am CST
- LCB User Group | 3rd Tuesday of each month | 10:30am CST
Quarterly Support Calls
We also offer our clients quarterly Customer Support calls starting at 10:30 AM on the following dates in 2006:
- June 21st
- September 20th
- December 20th